Tender Details

Country: Croatia
Summary: Procurement and Implementation of Crm Communication Management System
HRT Ref No: 116798528
Deadline: 24 Apr 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: EUR 1500000
Notice Type: Tender
Document Ref. No.: 194990-2025
Purchaser's Detail:
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Description:
The subject of procurement is a unique system for communication and collaboration of the employees of the City of Zagreb, Zagreb Holding and related companies (hereinafter referred to as the City of the City) related to the inquiries of citizens (CRM - Customer Relationship Management). In the communication of the City employees with interested citizensMany challenges such as enhanced inquiries, demands and proposals, through various communication channels, and due to technical and technological restrictions of existing tools intended for communication with citizens.Communication with citizens
The subject of procurement is a unique system for communication and collaboration of the employees of the City of Zagreb, Zagreb Holding and related companies (hereinafter in the text of the City) related to the inquiries of citizens (CRM - Customer Relationship Management). In the communication of the City employeesFor interested citizens, many challenges such as enhanced inquiries, demands and proposals, through various communication channels, and due to technical and technological restrictions of existing tools intended for communication with citizens.CRM Implementation System Communication Management Citizens

Contract Type: Services
Documents:

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Procurement and Implementation of Crm Communication Management System - Croatia Tender

The CITY OF ZAGREB, a Government sector organization in Croatia, has announced a new tender for Procurement and Implementation of Crm Communication Management System. This tender is published on CroatiaTenders under HRT Ref No: 116798528 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-04-24.

The estimated tender value is EUR 1500000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.